(Last Updated On: January 16, 2020)

For the machine use and software guide, we offer online support in English by our online contact through popular platforms like Skype, WhatsApp, Wechat or Email, Video and etc. If needed, a remote connection can be established and we can use TeamViewer software. to resolve your software issue remotely. Whereas for hardware problems, we can guide you to check which part has a problem and then send new for replacement.

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