Hand Held Electric Portable Dot Peen Marking Machine HS-PE Series $1950 ~ $2850 What is the marking device package? Is that marking device Safe during delivery? We have 3 layers package for the marking devices: For outside, we adopt a portable plywood casing. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inner layer, the marking system is covered by a thick plastic bag for waterproofing. All the damage factors have already been taken into consideration in order to make your shipment safe. Moreover, our shipping agent are fully experienced in the safe transportation of dot peen marking system. What is the machine delivery time of the portable peen marking machine? Normally the marking machine production time is 5 working days, then the marking machine will be sent by air express like FedEx, TNT, estimate 4 ~ 6 working days to your place. The marking system will ideally reach you safe and sound with no damages done. We will make sure that you can track the parts while on their way. As a result, we will issue a tracking number with the help of our logistics people and will provide you with the number to track your product during the shipment phase. How to install and run the portable dot peen marking machine? Our engineers have installed and tested the marking machine before shipping. For some small parts installation and how to run the marking machine, we will send a detailed training video, user manual along with the marking machine. Most customers can learn by themselves. Dot peen marking machine integration is extremely easy and you can master it in no time. How can I get support after purchasing the dot peen marking machine? For the marking machine use and software guide, we offer online support in English by Skype, WhatsApp, Wechat or Email, Video and etc. If you need we can also provide remote support by using TeamViewer software. For hardware problems with the dot peen marking system, we can guide you check which part has a problem and then send new for replacement.